More than 130,000 robots are predicted to be sold by 2017 as hotels and retail outlets start trialling automated staff. Mark Harris meets two of them
Dash and OSHbot are both hard-working employees in demand. Dash serves guests in a Silicon Valley hotel, while OSHbot works as a retail assistant in downtown San Jose, California. Only they’re not people. They are the first of a new breed of mobile, semi-intelligent robots designed to assist customers and work alongside human employees in shops, hotels and hospitals – and perhaps ultimately even replace them.
Related: The ethics of AI: how to stop your robot cooking your cat
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